Terms Of Service


General terms and conditions



Welcome to Fiverup.com.


The following terms and conditions (these "Terms of Service"), govern your access to and use of the Fiverup website, including any content, functionality and services offered on or through www.fiverup.com (the "Site"), as applicable.


FiverUp.com  reserves the right to update these General Terms and Conditions from time to time. Please re-read them on occasion. All updates supersede any previous Terms and Conditions. Buyer and Seller automatically accept the new updated version.





For each service you successfully sell and deliver, you will earn 80% of sales.

The buyer always pays for his ordered task up front. FiverUp.com keeps the money in escrow until 14 days after successful delivery of the task and approval by the buyer.


FiverUp.com will only transfer funds to the Seller after the task is delivered. 


We encourage all parties to settle conflicts or disagreements between themselves. If this is not possible, you can contact Customer Service on FiverUp.com.

Payments are refunded and credited to the FiverUp account of the Buyer by default, for future purchases on FiverUp.com.

If you file a dispute for a refund you will be BANNED from our site.

Your tasks are rated according to the service you provide. If you provide uncompleted tasks, not on time, etc., your rating will most likely be negative.


Order process


Seller is responsible for meeting his hers set conditions (delivery time, etc.) If conditions are not met, buyer has the right to cancel and refuse the order. Both parties have the right to cancel an order. An order mutually canceled by both parties does not influence either of their ratings.

Multiple requests to cancel an order will be automatically accepted after 48 hours. Buyer has the right to cancel an active order if nothing has been delivered yet, by the seller.

Canceling an active order will result in negative feedback. The Buyer becomes the owner of all intellectual and property rights for the task, only after approval of the task. Without the Buyer's approval, all intellectual and property rights for the outcome of a task belong to the Seller.


Rules for adding a task.


Added tasks have to be exact and accurate. Otherwise, they will be deleted. Sellers must sell an exact service or product. If the offered service or product comes in different variations which mean different prices, add more tasks for each version.

Tasks that contain contact information of any kind, whether in the description or pictures/video, will be deleted.

FiverUp.com reserves the right to edit tasks for content or description, to enable their approval. E.G.: Deleting contact information, changing the category or other.


Because we all want to avoid any problems


The identity of the Buyer and Seller shall remain anonymous. For the protection of both parties, it is prohibited to write an email address, Skype, ICQ, IM handle, links to other websites or any other contact information in any messages, tasks, descriptions or videos. PERIOD.

All communication, including the transfer of data and documents, is to be done through FiverUp.com.

Posting or publishing of any illegal, improper, copyright protected, rude, abusive, promotional, spam, violent or contentious material is strictly prohibited, and will get your account blocked, forever. FiverUp.com has the final say and a Zero Tolerance policy.


Tasks delivery and communication


Users are solely responsible for transferred data, anti-virus protection and malware. FiverUp.com is not responsible for any damage caused by using this web page and its contents, or damage caused by any data transfer.

Seller is obligated to deliver complete data for each ordered task.

You as a buyer have 3 days (72 hours) to respond, once your task is delivered. Otherwise, your order will be closed as delivered, automatically, by the system.


Withdrawing earning for delivered services/products


To withdraw your earnings from FiverUp.com it is necessary for you to request a Withdrawal.

You also need to have a valid PayPal account. Money will only be transferred to users with fully filled out account information. We only send out money through PayPal. Please make sure your PayPal account is active and can receive payments. Earnings from delivered tasks are paid out after a security period of 14 days after task approval by the buyer. The buyer has the right to accept or reject the delivered task 3 days (72 hours) after delivery by the seller. If no action is performed by the buyer, the task will be automatically closed by the website.

Withdrawals will be charged a $2.00 fee by FiverUp.com.




You can pay for your orders using PayPal or a Credit Card. Once the payment is confirmed, the order will be created and sent to the seller. Identity of both the seller and the buyer is kept anonymous, for your protection. To ask for any means of contact such as email address, IM, Skype, ICQ or telephone number, is strictly prohibited.

In case of contact information exchange between the Buyer and Seller, FiverUp.com will not guarantee the terms of the task, the contents, results or the delivery date, etc. In which case, FiverUp.com is not responsible for any financial loss due to contact exchange during order fulfillment. It is prohibited to offer any alternate form of payment, other than through FiverUp.com

It is forbidden to use direct payments through PayPal to pay the Seller. If you have been asked by the Buyer or the Seller for your PayPal account, please contact us HERE, NOW.

Paying the Seller directly will get your account blocked permanently. In case of a dispute, please try to communicate directly with the Seller. We're all adults. If you feel you need further assistance, please contact Customer Service HERE'.


Product delivery


Some products require physical delivery or shipping (for example: hand made products, arts & crafts, collectibles, etc.) The Seller can add shipping costs and postage to the cost of the task, domestic or international.


Important notice


In case of physical delivery, the Seller will require the delivery address of the Buyer. The Seller is obliged to send out the product, packaged correctly, via a reliable shipping service (USPS, FED EX,UPS, etc.) at the Buyer's agreement and expense. FiverUp.com is not responsible for late deliveries or for any damages which may occur during shipping. We recommend insuring your parcels.


Violation of Terms and Conditions


Violation of FiverUp.com Terms and Conditions may result in your account being permanently blocked. If your account becomes blocked, you may withdraw your earnings after a  90 day waiting period.

In case of a problem, feel free to contact Customer Service at FiverUp.com through the form on the Contact page.

In case of any dispute, FiverUp.com reserves the right to block either the Buyer's or the Seller's account, at its sole discretion, pending review. During this period, both parties are prohibited from using FiverUp.com.




We encourage all parties to settle conflicts or disagreements between themselves. If this is not possible, you can contact Customer Service on FiverUp.com.

Payments are refunded and credited to the FiverUp account of the Buyer by defaut, for future purchases on FiverUp.com.



  • Fiverup does not automatically refund payments made for cancelled orders back to your payment provider. Funds from order cancellations are refunded to the buyer's balance as credit and are available for future purchases on Fiverup. Funds returned to your balance from cancelled orders will not include service fees paid.
  • If you file a dispute with PayPal you will be BANNED from our site.

  • Deposit refunds, when available from the payment provider, can be performed by our Customer Support team. To prevent fraud and abuse, we limit the total amount of times users can request a payment provider refund from their account which is subject to review by our Customer Support team. Such refunds may be subject to an additional fee. If any service fees were added at the time of purchase to create a new order, the service fees from that payment will not be refunded along with your deposit.

Intellectual property and Copyright


If not stated otherwise in the task description, should the task be delivered and approved by the Buyer, the Buyer receives and retains all intellectual and copyright rights for the final product. The rights of the seller have been met and fulfilled when the order process was finished successfully.

All ads posted by FiverUp.com Buyers and Sellers, as well as pictures, video or any other materials used in a task ad (after their approval by FiverUp.com), become the property of FiverUp.com. Any copying is prohibited and will be prosecuted.


Disclaimer: FiverUp.com is simply a hub for buyers and sellers to meet. FiverUp.com cannot be held responsible for copyright issues or any disputes made about the gig. By submitting any gig, sellers take full responsibility and liability upon themselves to deal with the copyright claims or any other claims.
If there is an issue with someone stealing your original work, please Contact Support with necessary proof. We will remove the gig in question immediately.





All information on FiverUp.com is confidential, private and safe. Our users can choose, if they wish, to remain completely anonymous. Both the Buyer and the Seller have the right to cancel an order if the order was not delivered on time, the delivery failed or the task was not delivered at all. FiverUp.com invests a lot of effort to protect our Sellers from fraud. This includes intentional or unintentional harm. We check the Buyers and Sellers, and eliminate those who pursue harmful activity.

FiverUp.com provides excellent Customer Service, so we can help you with any questions you may have about orders, or to solve any problems with our web page. Our team monitors the web page constantly, so we can eliminate fraud and inappropriate content.




The user grants the company operating FiverUp.com the rights to process their personal information for payout and marketing purposes. This consent also applies to occasional informational emails which we may send out to our users. The user states that they have given their consent of their own free will, and they can recall it anytime, through a written email.